| 11 FAQs found |
This will generate a downloadable PDF of your certificate, which can then be saved, printed or emailed from your computer.
If you are still unable to recover your account, please contact education@sportintegrity.gov.au with your full name, date of birth, sport and any previous email addresses you can recall. We will then manually recover your account for you.
Please do not attempt to create a new account unless instructed to do so by Sport Integrity Australia.
Your account is uniquely identified with a username and email address that will not be associated with any other account. When you create your account, please note down your username and password somewhere safe.
If you’re unsure of the username, password or email address used to create your account, please contact education@sportintegrity.gov.au with your full name, date of birth, sport and any previous email addresses you can recall. We will then manually recover your account for you.
Please do not attempt to create a new account unless instructed to do so by Sport Integrity Australia.
If you need to update your name, date of birth or username, please contact education@sportintegrity.gov.au with evidence of your name and/or date of birth.
You can access your certificate by logging in, then clicking Download Certificate from the main eLearning page, or from the navigation menu.
If your eLearning Certificate is blank, it means you have not successfully completed any courses. Once you have completed a course, a badge of completion will display on your certificate. If you have completed a course and it’s still not appearing on your certificate, please contact education@sportintegrity.gov.au. If possible, please provide a screenshot of the end of the course, or a brief description of what happened at the end of the course so that we can verify your completion.
Please note that if you create a new account, your progress from your previous account will not transfer. Please do not attempt to create a new account unless instructed to do so by Sport Integrity Australia. If you need help logging in, please follow the account recovery steps in this FAQ guide.
If after 15 minutes you still can’t access either course, try turning off your computer or device and turning it back on again. If you still cannot access the course, please contact education@sportintegrity.gov.au.
Email: education@sportintegrity.gov.au
Phone: 1300 027 232